At Bank Repossessed Cars, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect several types of information, including:
Personal Information
When you contact us, create an account, submit an enquiry, or purchase a vehicle, we may collect:
Full name
Email address
Phone number
Residential address
Billing and shipping information
Driver’s licence details (where required)
Government-issued identification (if required)
Payment information
Vehicle purchase preferences
Non-Personal Information
We may automatically collect information including:
IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on the website
Referring websites
Search terms used
Clickstream data
2. How We Use Your Information
We use your information to:
Process vehicle purchases
Respond to enquiries
Verify customer identity
Provide customer support
Improve our website
Personalize your experience
Send service-related communications
Send promotional offers (where permitted)
Prevent fraud
Detect unauthorized activity
Comply with legal obligations
Improve website security
3. Vehicle Purchases
If you purchase a vehicle through our website, we may collect information necessary to:
Process payment
Confirm your identity
Complete ownership documentation
Arrange delivery
Communicate regarding your purchase
Process refunds where applicable
4. Payment Information
Payments may be processed through secure third-party payment providers.
We do not store complete debit card or credit card information on our servers unless specifically required for payment processing.
All payment transactions are encrypted using industry-standard security technologies.
5. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember your preferences
Keep you logged in
Improve website performance
Analyze visitor behaviour
Measure website traffic
Deliver relevant advertisements
You can disable cookies in your browser settings, although some website features may not function properly.
6. Marketing Communications
With your consent, we may send:
New vehicle listings
Promotional offers
Special discounts
Newsletters
Company updates
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties including:
Payment processors
Vehicle transport providers
Identity verification providers
Website hosting providers
IT service providers
Analytics providers
Professional advisers
Government authorities when legally required
All third-party providers are expected to protect your information appropriately.
8. Legal Requirements
We may disclose personal information if required to:
Comply with applicable laws
Respond to court orders
Cooperate with law enforcement
Protect our legal rights
Prevent fraud
Protect customers and the public
9. Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information from:
Unauthorized access
Disclosure
Alteration
Loss
Misuse
Destruction
These measures include secure servers, encrypted communications, access controls, and regular security monitoring.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as necessary to:
Complete transactions
Provide services
Meet legal obligations
Resolve disputes
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
11. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing
Object to processing
Withdraw consent
Receive a copy of your information
Lodge a complaint with the appropriate data protection authority
To exercise these rights, please contact us using the details provided below.
12. Children’s Privacy
Our services are intended for individuals who are legally permitted to purchase vehicles.
We do not knowingly collect personal information from children under the applicable age of consent.
If we become aware that such information has been collected, we will take reasonable steps to remove it.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
14. International Data Transfers
Your information may be processed or stored in countries outside your country of residence.
Where required by law, we will implement appropriate safeguards to protect your information during international transfers.
15. Website Analytics
We may use analytics services to better understand how visitors use our website.
Analytics may collect information such as:
Device information
Browser information
Geographic location
Pages visited
Session duration
Website interactions
This information helps us improve our website and customer experience.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
